We understand that schedules can change. You can reschedule your session up to 24 hours in advance. If you need to cancel or reschedule within 24 hours of the session, please contact us as soon as possible, and we’ll do our best to accommodate you. A rescheduling fee may apply for last-minute cancellations.

Yes! After each session, you'll receive the study materials we used during the lesson, as well as additional resources to further your preparation. These materials are yours to keep and use for ongoing study.

Absolutely! We provide email and messaging support between sessions. If you have any questions or need clarification on a topic, simply reach out, and we'll assist you to keep your progress on track.

We offer a free initial consultation where we’ll discuss your goals, current knowledge, and preferred learning style. Based on this, we’ll recommend the most appropriate training package for you to ensure optimal results.

Our sessions are conducted online, so all you need is a computer, tablet, or smartphone with a stable internet connection. We use video conferencing platforms like Zoom or Microsoft Teams, and you’ll receive a link to join your session beforehand.

Yes, we want you to feel comfortable and confident in your learning. If you feel that another instructor would be a better fit, just let us know, and we’ll help you make the switch to ensure you’re getting the best possible training experience.